Where to check Rainbow Six Siege server status, how to tell an outage from a problem on your end, and the connection fixes Ubisoft Support recommends.

To check R6 server status, open Ubisoft’s official Rainbow Six Siege service status page, which lists current outages and maintenance for PC, PlayStation and Xbox along with an expected fix time. If Siege shows as fine there, check your platform’s own network status (PlayStation Network, Xbox network or Steam), because those outages also stop you connecting. If everything is green and you still can’t get in, the problem is on your side, and the fixes below are the ones Ubisoft Support and players point to.

This page doesn’t show live status. Server state changes minute to minute, so always trust Ubisoft’s page over any third-party site, including this one.

How to check R6 server status, step by step

Work through these in order. Each step rules out one possible cause, and the whole thing takes about a minute.

  1. Ubisoft’s Siege status page. Go to the Rainbow Six Siege service status page on ubisoft.com. It’s the official source, it covers each platform separately, and Ubisoft describes it as showing what’s going on and the timeframe for a fix. SiegeGG notes that it covers areas such as connectivity, authentication, the store and matchmaking, and refreshes about once a minute.
  2. Your platform’s status page. On console, check the PlayStation Service Status page or the Xbox status page. A PSN or Xbox network outage can block sign-in or matchmaking even when Ubisoft’s servers are fine.
  3. Rainbow Six Help. Ubisoft’s Rainbow Six Siege help hub collects known issues and error-code articles, so search your error there.
  4. Official social accounts. Ubisoft Support and the official Rainbow Six Siege accounts on X usually post when maintenance starts and ends, and that’s often the fastest place to see an announcement.
  5. Other players. If the official pages are quiet, a burst of fresh “servers down?” threads on the Steam Community Siege forum is a decent sign that it isn’t just you.

In the Steam thread linked above, the only reply to a player stuck on the “loading into R6 servers” screen was a link to that same Ubisoft status page. That’s still the right first move.

What Siege players keep asking about outages

“Why can’t I connect right after maintenance?”

Patch and season days are the usual trouble spots. In a Steam thread posted just after a maintenance window, one player said the outages come with “every new patch/season.” The same thread shows how uneven the return is: one player was back in matches about an hour after the first post, while another was still crashing and lagging in every game. If the status page says maintenance has ended, give it a little longer before you start changing settings.

“Is error 2-0x0000C015 the servers or me?”

Usually you. In a long Steam thread about 2-0x0000C015 disconnects, Ubisoft Support called it a generic “connection lost” error, asked whether other people were using the same connection, and pointed players to its connectivity guide, “especially the part about port forwarding.” The original poster had already reset the modem and router, forwarded ports, reset the hosts file, flushed DNS and closed background apps. Two players later said a Windows services cleanup in System Configuration fixed it for them. That’s a community workaround, not Ubisoft advice, and it means switching off non-Microsoft services, so note what you change so you can switch it back.

“I’m on mobile data or 5G home internet and Siege won’t connect”

That setup is a common cause. In a Steam thread about Connection Failure 4-0xFFF0BE20, Ubisoft Support said there were no known server problems at the time and advised against mobile networks because of Double NAT, which can block the traffic Siege needs. A player on 5G in the same thread said reinstalling and checking the firewall didn’t help, which fits that explanation.

“Siege keeps putting me on far-away servers”

Players have long edited the data center setting in Siege’s GameSettings file on PC to force a region. Treat that as unreliable now. In a 2024 Steam thread about bad server picks, one player suggested changing it to the nearest region, and another replied that the trick no longer works. Results in other threads vary, so it isn’t worth much time.

Servers are up but you can’t connect: fixes that help

If Ubisoft’s page shows no problems, start with the quick fixes and work down. These follow Ubisoft’s connectivity troubleshooting guide as described by its support staff on the Steam forums, plus checks players found useful.

What you see Likely cause What to try
Can’t reach servers at launch, right after a patch Maintenance still finishing, or an update not fully installed Recheck the status page, fully close the game, restart it and let any update finish
Disconnects mid-match, generic “connection lost” error Unstable home connection or other devices using bandwidth Restart the modem and router, use a wired connection, pause downloads and streaming on other devices
Matchmaking fails, strict or limited NAT Router blocking the traffic Siege needs Forward the ports listed in Ubisoft’s connectivity guide, or ask your ISP about NAT settings
Fails on mobile data, 5G or satellite internet Double NAT on the carrier’s network Switch to a fixed-line connection if you can, or contact your provider
Ubisoft Connect won’t connect on PC, friends list empty Ubisoft Connect stuck or its cache corrupted Close Ubisoft Connect from Task Manager, clear its cache, then follow Ubisoft Connect’s own connection steps
Crashes or errors on PC after an update Damaged or missing game files Run Steam’s Verify Integrity of Game Files tool if you play through Steam

A few extra PC checks from Ubisoft’s guide, as players quote it: flush your DNS, reset the Windows hosts file, and close apps running in the background before launching. The Ubisoft Connect steps (closing it through Task Manager and clearing its cache) come from a Ubisoft Support reply on Steam.

If you’ve done all of that and still can’t play, open a case with Ubisoft through Ubisoft Help. Support staff in the Steam threads repeatedly ask players to do exactly that and to attach their system files, because they can’t diagnose a single connection in a public forum.

Where to look up an R6 error code

Ubisoft keeps an official list of Rainbow Six Siege error codes and messages, and many codes have their own help article. Search the exact code, including the number before the dash, because similar-looking codes can mean different things. Codes that keep coming back after a patch, and other bugs, can also be reported and voted on through R6Fix, Ubisoft’s bug tracker for Siege.

Frequently asked questions

Is there an official Rainbow Six Siege server status page?

Yes. Ubisoft runs a Rainbow Six Siege service status page on ubisoft.com that lists outages and maintenance for PC, PlayStation and Xbox, with an expected resolution time.

Why does Siege say servers are down when the status page shows no problems?

Most of the time it’s a local connection issue such as an unstable router, strict or double NAT, or Ubisoft Connect failing on PC. Check your platform’s network status too, since PSN or Xbox outages also block Siege.

Are R6 servers down on patch days?

Siege goes into scheduled maintenance for updates and new seasons, and players often report connection trouble right after. The status page shows when maintenance is running and when it is expected to end.

Does R6 server status differ between PC and console?

It can. Ubisoft’s status page lists PC, PlayStation and Xbox separately, so one platform can have problems while the others are fine.

Can I pick which Siege server region I play on?

Not reliably. PC players used to change the data center in the GameSettings file, but players in 2024 reported that matchmaking no longer respects it.

Featured image: Ubisoft / official Steam screenshots

Fozia

Fozia is the writer at WIREDISCOVER, covering PlayStation, DualSense, Nintendo Switch, Android and everyday app problems. Every guide starts from official support documentation and the issues owners report in community forums, and is updated when platforms change.

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